JD

New York City · U.S. Air Force Veteran

Jamal Davison

Cybersecurity | GRC | Identity Security

I turn security requirements into controls that work.

Helping organizations strengthen identity, operate secure technology, and demonstrate audit readiness through practical, measurable controls.

9 years
PCI DSS program support
33%
Provisioning workload reduction
5,000+
Identity lifecycle users supported
View My WorkContact Me

About

Security, identity and audit readiness

Information Security and GRC professional with 25+ years supporting regulated industries and military operations — from deployable network security in the U.S. Air Force to PCI DSS, HIPAA and SOC 2 environments in New York.

I design and operate IT controls, identity lifecycle processes and audit evidence that hold up under assessment, and I automate the repeatable work so teams can focus on risk.

Experience

Career timeline

  1. Intechgrity Solutions

    Current

    Cybersecurity & Infrastructure Consultant

    July 2021 – PresentNew York, NY

    • Part of a team serving 5,000+ users across AD, Entra ID, Okta and Microsoft 365.
    • Restored 20 of 25 corrupted VMs during a major security event.
    • Led 12 technicians migrating 500 of 1,000 turrets to IP-based infrastructure for Tier-1 banks.
    • Active Directory
    • Entra ID
    • Okta
    • Microsoft 365
    • Backup & Recovery

  2. Affinity Solutions

    Desktop Support Technician | GRC & Security Operations Analyst

    January 2015 – October 2025New York, NY

    • ~30% fewer access-governance errors; 3–5 hours of manual effort saved weekly via ~50 SOPs and automation.
    • Remediated 10–15 accounts per review cycle and three major access-control weaknesses.
    • ~90% of critical/high-risk remediation within SLA; same-day zero-day patching.
    • ~25% reduction in ticket volume and ~25% reduction in user downtime.
    • PCI DSS
    • SOC 2
    • Entra ID
    • AWS S3
    • Rapid7 InsightIDR
    • PowerShell
    • Jira
    • Confluence

  3. New York eHealth Collaborative

    Lead Service Desk Analyst | Change & Access Governance

    February 2012 – June 2014New York, NY

    • Built a five-person Change Approval Board; availability improved from 99.8% to 99.9%.
    • Reduced potential annual downtime by ~50%.
    • Reviewed ~12 security alerts weekly for unauthorized access and credential sharing.
    • HIPAA
    • Change Management
    • Access Controls

  4. Citigroup

    System Administrator | IT Asset & Endpoint Security

    January 2010 – February 2012New York, NY

    • Inventory accuracy improved from 80% to 90% via barcode tracking and recurring audits.
    • Maintained endpoint-security controls and remediated identified risks.
    • Built centralized documentation and equipment databases for 250+ printers and thin clients.
    • Asset Management
    • Endpoint Security
    • Vulnerability Assessment

  5. Macmillan

    System Administrator | IT Operations & Incident Response

    June 2004 – January 2009New York, NY

    • Met severity-based callback SLAs of 30–60 minutes.
    • Managed a shared queue of ~100 daily tickets against 1–7 hour SLAs.
    • On-call incident-response lead one week per month; supported traveling sales reps nationwide.
    • ITIL v2
    • Incident Response
    • SLA Management

  6. United States Air Force

    Deployable Network Administrator | Network Security

    November 1999 – November 2003Global Locations

    • ~25% faster network deployment through standardized configs and segmentation.
    • 24 missions, exercises and COMSEC inspections with no compliance findings.
    • Configured and secured SIPRNet connectivity per DoD IA and COMSEC requirements.
    • SIPRNet
    • COMSEC
    • DoD IA
    • Cryptographic Key Management

Credentials

Certifications & education

Certifications & professional development

  • NIST Cybersecurity Framework 2.0: Managing Risks

    Packt/Coursera · July 2026

  • Microsoft Cybersecurity Analyst Professional Certificate

    Microsoft/Coursera · June 2026

  • Google Cybersecurity Professional Certificate

    Coursera · June 2026

  • Google Project Management Professional Certificate

    Coursera · June 2026

  • Lean Six Sigma Green Belt

    Star Global College of Workforce Development · December 2025

  • AI Security & Governance

    Securiti · November 2025

  • ISO/IEC 27001:2022 Lead Auditor

    Mastermind · June 2025

  • Vulnerability Management

    Qualys · June 2021

Education

  • Master of Science — Network & Communications Management

    DeVry University · 2017

  • Bachelor of Science — Network & Communications Management

    DeVry University · 2013

Projects

Hands-on work

View all projects →

Insights

Insights & Perspectives

Lessons from cybersecurity, governance, technology operations, and leadership.

  • GRC & Stakeholder Management

    From Help Desk to GRC: How I Learned Stakeholder Management

    How years of supporting business departments taught me to understand stakeholders, build trusted working relationships, communicate with technical and nontechnical teams, and improve the collaboration needed for effective governance and audits.

    Read on LinkedIn ↗

  • Negotiation & Leadership

    Negotiation is More Than Getting a Better Price

    My experience negotiating a Zoom communications agreement by understanding business needs, researching alternatives, applying tactical empathy, and building a productive vendor relationship. The outcome included better pricing and additional services.

    Read on LinkedIn ↗

  • Security & Professional Development

    The Mistake That Taught Me Attention to Detail

    A lesson from my Air Force experience that changed how I approach verification, checklists, accountability, and attention to detail in IT operations and cybersecurity.

    Read on LinkedIn ↗
View all insights →

Resume Library

Role-specific resumes

  • Cybersecurity & GRC Resume

    Available

    For GRC Analyst, compliance and audit-readiness roles — PCI DSS, SOC 2, ISO 27001, IT controls and evidence management.

    Download PDF

  • IT Operations & Systems Administration Resume

    Available

    For IT operations, systems administration and service-delivery leadership roles — change management, technical operations and team leadership.

    Download PDF

  • Identity & Access Management Resume

    Available

    For IAM and Microsoft 365 administration roles — Entra ID, Okta, Active Directory and identity lifecycle management.

    Download PDF

  • AI Governance & Security Resume

    Available

    For AI governance and security roles — AI risk tiering, approval workflows, security operations and NIST AI RMF alignment.

    Download PDF

Contact

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